Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when using RapidApply.
1. Introduction
Your privacy is important to us, and we are committed to safeguarding your information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using RapidApply, which includes both a web application and Chrome extension ("the Service"). By using the Service, you consent to the data practices described in this policy.
Note that specific features within the Service leverage AI services for tasks such as resume processing and cover letter generation, which may involve sharing certain data with third-party AI providers in accordance with their privacy practices.
2. Information We Collect
We collect information to improve our services and provide you with a personalized experience. The types of information we may collect include:
Personal Information:
Personally identifiable information you voluntarily provide when using our Service, including:
- Name and email address
- Work history, job experience, and professional details
- Job preferences, skills, and salary expectations
- Resume and CV content
- Cover letter preferences and templates
Usage Data:
Information automatically collected when you use the Service:
- Navigation patterns and feature usage
- Browser details and system information
- Error tracking and diagnostic data
- Session replay data (with sensitive information excluded)
Third-Party Data Sharing:
Certain features, such as cover letter generation and resume processing, rely on AI services. Information processed through these features may be shared with AI providers, subject to their own privacy policies.
3. How We Use Your Information
Your information enables us to provide a seamless and personalized experience. We use the data we collect for:
- Creating and managing your user account
- Generating personalized cover letters using AI technology
- Processing payments and managing subscriptions
- Providing customer support and responding to inquiries
- Delivering personalized job recommendations
- Improving, customizing, and expanding our services
- Analyzing usage trends and monitoring service performance
- Communicating updates, offers, and new features
4. Information Sharing and Disclosure
We may disclose your information in the following situations:
Legal Obligations
We may release data when required by law or to protect our rights, enforce policies, or investigate potential violations.
Business Transfers
In case of merger, acquisition, or sale of assets, your information may be transferred to involved parties.
Service Providers
We share information with AI providers and other service providers necessary to operate the Service.
With Your Consent
We may share information with your explicit consent or at your direction.
5. Data Security
We prioritize the security of your data and employ appropriate technical, administrative, and physical measures to protect your personal information. However, no security system is completely foolproof. While we strive to protect your data, we cannot guarantee absolute security against unauthorized access, breaches, or other vulnerabilities.
6. Data Retention and Deletion
We retain your information only for as long as necessary for the purposes outlined in this Privacy Policy. You can request deletion of your personal information by contacting us. Some data may be retained if required by law or for legitimate business purposes.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Delete your account and personal information
- Opt out of marketing communications
- Export your data in a portable format
- Object to certain processing activities
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information immediately.
10. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy. The "Last Updated" date indicates the most recent revision. Your continued use of the Service following any changes constitutes your acceptance of the new terms.
12. Contact Information
If you have any questions, concerns, or comments regarding this Privacy Policy, please contact us:
- Email: support@rapidapply.com
- Support: Contact Form